Delete your CivilCam Pro account
In the app
- Open CivilCam Pro and tap the person icon (Account) at the top of the Projects screen.
- Tap Delete account and cloud data.
- Type DELETE to confirm. If it has been a while since you signed in, the app asks you to sign in once more first.
Without the app
E-mail info@funpixelnest.com from the address you sign in with, with the subject "Delete my CivilCam Pro account". We delete it within 30 days and confirm by e-mail.
What is deleted
- Your sign-in account.
- Your personal projects, photo details and previews in our cloud database.
- In a company space: the photo details and previews you took. Projects your colleagues also use stay for them.
- Team projects you own are deleted for everyone in the team; you are taken off team projects owned by others, and the photos you added to them are deleted.
- Support messages you sent: deleted when you ask us by e-mail.
What is not deleted
- Photos and reports on your phone: delete them in the app or uninstall it.
- Full photos in your own Google Drive (folder CivilCam) or OneDrive (Apps › CivilCam Pro): they are your files; delete them there if you want.
- Your CivilCam Pro subscription: cancel it in Google Play › Payments & subscriptions. Deleting the account does not cancel it.
Nothing is kept after deletion, except where the law requires us to keep records (for example of purchases), which Google Play keeps.